{
 "schema": "hk.cei.card/v1",
 "entity_id": "BR34",
 "name": "CroisiEurope",
 "parent": "CroisiEurope",
 "peer_group": "River cruise",
 "primary_segment": "River / coastal / niche ocean",
 "core_geographies": "Europe / Africa / Mekong / Nile",
 "release": "cei-2026-q4",
 "edition": "Q4 2026",
 "methodology": "v2.1",
 "grading_scale": "v2.1",
 "score": 77,
 "grade": "C",
 "rank": 34,
 "of": 50,
 "peer_rank": 7,
 "peer_size": 11,
 "confidence": {
  "score": 93,
  "method": "counted_citations_v1",
  "counted_citations": [
   "CROISI_25",
   "BR34_PXFLEET",
   "BR34_PXAWARD",
   "BR34_PXRATE"
  ]
 },
 "summary": "Fleet breadth and deep European sourcing. A broad portfolio can dilute premium distinctiveness. Scores for CroisiEurope rest on four counted sources.",
 "narrative": "CroisiEurope is a family-owned European river giant, with a large fleet across Europe's rivers plus coastal and long-haul niches, including the Amazon in 2027. That breadth spans a wide price range. The cost is focus, since so broad a portfolio can dilute premium distinctiveness.",
 "strengths": [
  "Fleet breadth and deep European sourcing.",
  "A large fleet across Europe's rivers, plus coastal and long-haul niches.",
  "Family ownership, with broad geography and a wide price range."
 ],
 "fragilities": [
  "A broad portfolio can dilute premium distinctiveness.",
  "As a private family firm, CroisiEurope is read mostly through reviews: 4.0/5 on CruiseCritic.",
  "CroisiEurope must keep each niche sharp against more specialized competitors."
 ],
 "what_moves_this_letter": [
  "Whether CroisiEurope's European river repeat demand and distribution hold through the next booking cycle.",
  "Whether long-haul additions such as the Amazon draw demand without diluting the brand.",
  "Whether a wide price range leaves an identity clear enough to protect its lane."
 ],
 "pillars": [
  {
   "id": "demand_quality",
   "name": "Demand Quality",
   "weight_pct": 13,
   "score": 82,
   "class_median": 81.0,
   "evidence_mode": "high_confidence_proxy"
  },
  {
   "id": "pricing_revenue_integrity",
   "name": "Pricing & Revenue Integrity",
   "weight_pct": 13,
   "score": 83,
   "class_median": 83.0,
   "evidence_mode": "high_confidence_proxy"
  },
  {
   "id": "destination_itinerary_advantage",
   "name": "Destination & Itinerary Advantage",
   "weight_pct": 13,
   "score": 77,
   "class_median": 82.0,
   "evidence_mode": "official_source_snapshot"
  },
  {
   "id": "product_experience",
   "name": "Product & Experience",
   "weight_pct": 12,
   "score": 73,
   "class_median": 80.0,
   "evidence_mode": "multi_source_primary"
  },
  {
   "id": "distribution_channel_productivity",
   "name": "Distribution & Channel Productivity",
   "weight_pct": 9,
   "score": 75,
   "class_median": 75.0,
   "evidence_mode": "official_source_snapshot"
  },
  {
   "id": "ancillary_onboard_monetization",
   "name": "Ancillary & Onboard Monetization",
   "weight_pct": 9,
   "score": 67,
   "class_median": 73.0,
   "evidence_mode": "official_source_snapshot"
  },
  {
   "id": "crm_loyalty_ltv",
   "name": "CRM, Loyalty & LTV",
   "weight_pct": 9,
   "score": 81,
   "class_median": 79.5,
   "evidence_mode": "official_source_snapshot"
  },
  {
   "id": "commercial_execution_discipline",
   "name": "Commercial Execution Discipline",
   "weight_pct": 13,
   "score": 79,
   "class_median": 79.0,
   "evidence_mode": "official_source_snapshot"
  },
  {
   "id": "strategic_flexibility_resilience",
   "name": "Strategic Flexibility & Resilience",
   "weight_pct": 9,
   "score": 75,
   "class_median": 74.0,
   "evidence_mode": "high_confidence_proxy"
  }
 ],
 "card_source_codes": [
  "CROISI_25",
  "BR34_PXFLEET",
  "BR34_PXAWARD",
  "BR34_PXRATE"
 ],
 "guest_rating": {
  "source": "Cruise Critic member reviews",
  "value": 4,
  "reviews": 197,
  "url": "https://www.cruisecritic.com/cruise/croisieurope/reviews",
  "read_on": "2026-09-17"
 },
 "developments": [
  {
   "date": "2026-03-15",
   "headline": "Paddlewheeler MS R.E. Waydelich named on the Seine for the 50th anniversary",
   "detail": "The 42-cabin paddlewheel ship moved to the Seine in early 2026 and was named in Paris on 15 March. A 1,200-guest gala in Strasbourg on 21 March marked the line's 50th year.",
   "source_id": "CROISI_SEINE26"
  },
  {
   "date": "2026-04-21",
   "headline": "2025: more than 205,000 passengers at 97% occupancy",
   "detail": "CroisiEurope carried more than 205,000 passengers in 2025 at 97% occupancy across its 50 ships. Its February 2026 press kit puts 2025 revenue at EUR 258 million excluding tax, up from EUR 232 million in 2024.",
   "source_id": "CROISI_50Y26"
  },
  {
   "date": "2026-09-06",
   "headline": "2027 programme published, including the Amazon",
   "detail": "The 2027 programme offers more than 170 river, canal and ocean itineraries on 50 ships. The new 32-passenger RV Brasilian Dream sails three Amazon itineraries from February 2027. A 15% early-booking discount applies to 2027 cruises except the Nile and the Ganges.",
   "source_id": "CROISI_2027CIN26"
  },
  {
   "date": "2026-09-08",
   "headline": "Review snapshot: CruiseCritic 4.0/5 across 196 reviews",
   "detail": "A CruiseCritic snapshot dated 25 August 2026 showed 4.0/5 across 196 reviews. Trustpilot pools for croisieurope.com differ by country domain, so no single Trustpilot figure is cited.",
   "source_id": "CROISI_CCREV26"
  },
  {
   "date": "2026-09-17",
   "headline": "Product & Experience pillar added",
   "detail": "Cruise Critic members rate the line 4 of 5 across 197 reviews. CroisiEurope runs a fleet of 50 ships across European and global rivers and describes itself as the leader of European river cruising. The new houseboat Brasilian Dream is ordered for the Amazon from February 2027. The company says it was named 'Best Cruise Company: Global Winner' at the 2025 World Luxury Travel Awards for the third consecutive year.",
   "source_id": "BR34_PXFLEET"
  }
 ],
 "current_sources": [
  "CROISI_KIT26",
  "CROISI_NEW27",
  "CROISI_CCREV26",
  "BR34_PXFLEET",
  "BR34_PXAWARD",
  "BR34_PXRATE",
  "CROISI_2027CIN26",
  "CROISI_50Y26",
  "CROISI_SEINE26"
 ],
 "sources_verified_on": "2026-10-01",
 "sources": {
  "CROISI_25": {
   "title": "CroisiEurope 2025 Press Kit",
   "date": "2025",
   "url": "https://communication.croisieurope.com/docs/dossier_de_presse/USA/2508025_Press%20Kit_2025_US_CA.pdf",
   "label": "CroisiEurope 2025 Press Kit"
  },
  "BR34_PXFLEET": {
   "title": "CroisiEurope - Ships and Itineraries 2026, 2027, 2028 | CruiseMapper",
   "date": "accessed September 2026",
   "url": "https://www.cruisemapper.com/cruise-lines/CroisiEurope-85",
   "label": "CroisiEurope - Ships and Itineraries 2026, 2027, 2028 | CruiseMapper"
  },
  "BR34_PXAWARD": {
   "title": "CroisiMag - November 2025",
   "date": "November 2025 (accessed September 2026)",
   "url": "https://www.croisieuroperivercruises.com/article/croisimag-november-2025",
   "label": "CroisiMag - November 2025"
  },
  "BR34_PXRATE": {
   "title": "Cruise Critic Member Reviews",
   "date": "read 17 September 2026 (site blocks automated re-verification; read in a browser 1 October 2026)",
   "url": "https://www.cruisecritic.com/cruise/croisieurope/reviews",
   "label": "Cruise Critic Member Reviews"
  },
  "CROISI_KIT26": {
   "title": "CroisiEurope dossier de presse, février 2026 (French edition; UK edition no longer online)",
   "date": "February 2026",
   "url": "https://communication.croisieurope.com/docs/dossier_de_presse/FR/2601115_dossier_presse_fevrier_2026_FR_BD.pdf",
   "label": "CroisiEurope press kit 2026 (French edition)"
  },
  "CROISI_NEW27": {
   "title": "Nos nouvelles croisières fluviales et dans le monde en 2027 (CroisiEurope, official)",
   "date": "accessed 5 September 2026",
   "url": "https://www.croisieurope.com/information/nouveautes-2026",
   "label": "CroisiEurope: nouveautés 2027"
  },
  "CROISI_CCREV26": {
   "title": "CroisiEurope Reviews: What Cruisers Say (CruiseCritic)",
   "date": "search-index snapshot accessed 8 September 2026 (page dated 25 August 2026; site blocks automated re-verification) (site blocks automated re-verification; rating re-read in a browser 1 October 2026: 4.0/5, 197 reviews)",
   "url": "https://www.cruisecritic.com/cruise/croisieurope/reviews",
   "label": "CruiseCritic: CroisiEurope reviews"
  },
  "CROISI_2027CIN26": {
   "title": "CroisiEurope Announces 2027 Program",
   "date": "6 September 2026",
   "url": "https://cruiseindustrynews.com/cruise-news/2026/09/croisieurope-announces-2027-program/",
   "label": "Cruise Industry News: CroisiEurope 2027 programme"
  },
  "CROISI_50Y26": {
   "title": "CroisiEurope marks 50 years, reports strong 2025 performance",
   "date": "21 April 2026",
   "url": "https://www.paxnews.com/news/cruise/croisieurope-marks-50-years-reports-strong-2025-performance",
   "label": "PAX: 50 years and 2025 performance"
  },
  "CROISI_SEINE26": {
   "title": "CroisiEurope marks 50th anniversary with Strasbourg gala and new Seine ship",
   "date": "accessed 1 October 2026",
   "url": "https://www.travelweek.ca/news/croisieurope-marks-50th-anniversary-with-strasbourg-gala-and-new-seine-ship/",
   "label": "Travelweek: 50th gala and MS R.E. Waydelich"
  }
 },
 "unresolved_source_ids": [],
 "card_url": "https://hawkeskwortnik.com/commercial-excellence-index/industry/#brand=BR34",
 "page": "https://hawkeskwortnik.com/readings/cei/croisieurope",
 "data": "https://hawkeskwortnik.com/data/cei/cei-2026-q4/BR34.json",
 "method": "https://hawkeskwortnik.com/readings/method",
 "license": "CC BY-ND 4.0, attribute to Hawkes & Kwortnik with the edition",
 "note": "Copied from the data the live report card renders. Ungraded or missing values are null, never imputed."
}